Simple Things Festival Privacy Policy (Updated 2025)
Your personal information is your information. We respect that, and we take your privacy seriously.
This policy explains how Simple Things Festival (managed by Crack Industries Ltd, Team Love and Bristol Music Trust – “we” or “us”) collects, uses, stores and protects your personal information when using this website.
Bristol Music Trust, operating under the name Bristol Beacon, is the ticketing provider for Simple Things Festival 2025. When you click ‘buy tickets’ you will be transferred to the Bristol Beacon website, and therefore Bristol Music Trust is the data controller for any data you share during the ticket purchase process. When purchasing a ticket, please refer to Bristol Beacon’s privacy policy.
Last updated: May 2025
Simple Things is an multi-venue music event in Bristol jointly run by Crack Industries Ltd, Team Love and Bristol Music Trust. We run live events from venues including Bristol Beacon.
Registered charity no. 1140898 | Company no. 7531978
Registered office: Bristol Beacon, Bristol, BS1 5AR
Contact: hello@bristolbeacon.org
We collect your information to:
You may provide us with:
– Name, title and contact details (email, phone, address)
– Communication preferences
– Images (CCTV or event photography with notice)
– Information from cookies or devices (e.g., IP address, browser type)
We may also collect publicly available information (e.g., from social media or Companies House) to improve your experience.
We may use your data to:
– Send event reminders, updates or surveys
– Contact you about future events (where permitted)
– Improve our communications, website, and services
– Ensure the safety and security of our venues
You can manage your communication preferences anytime by contacting tickets@crackmagazine.net.
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We use your data under the following lawful bases:
– Contract: To deliver services you have requested
– Consent: Where you have actively agreed (e.g., marketing emails)
– Legitimate Interests: To improve our services and communications
– Legal Obligation: To comply with laws
– Vital Interests: To protect someone’s life (e.g., in emergencies)
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We only share your information when:
– It’s necessary to provide our services
– We have your clear consent (e.g., with artistic partners)
– Required by law (e.g., police or regulatory bodies)
We may share your data with trusted third parties that help us deliver our services including:
– Typeform (email communications)
– Insert website platform for the Simple Things Site (website data collection and registration)
– Meta (social media advertising)
These providers are contractually required to keep your information secure and act only under our instructions. We never sell your data. We do not conduct automated decision-making that significantly affects you.
– Your data is stored securely on our systems or by trusted providers
– Access is restricted to staff who need it
– We use encryption, passwords, and secure software systems
We retain your information for up to 7 years, unless required longer for legal reasons or if you ask us to delete it sooner.
You have the right to:
– Access your data
– Correct inaccuracies
– Delete your information
– Restrict or object to processing
– Withdraw consent at any time
– File a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at: tickets@crackmagazine.net
We use cookies to make our websites work efficiently and improve your experience.
– Necessary cookies help the site function
– Analytics cookies help us understand usage
– Marketing cookies may personalise ads (with your consent)
You can control cookies through your browser settings. More info: http://www.allaboutcookies.org
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We may update this policy from time to time. We will always post the latest version on our website and notify you of significant changes.
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Need Help?
Contact Crack Industries Ltd:
Contact Bristol Beacon:
Bristol Music Trust, Bristol Beacon, Bristol, BS1 5AR
Email: hello@bristolbeacon.org
Message us on social media:
Instagram: @simplethingsuk
Facebook @simplethingsfestival